I want you to absolutely love your purchase, but if something isn’t quite right, here’s how I handle returns:

• Eligibility for Returns: Items must be returned within [5 days] of receiving your order. Products must be unused, in their original packaging, and in the same condition as when you received them.
• Non-Returnable Items: Customized or personalized products are non-returnable unless they arrive damaged or defective.
• How to Start a Return: Send me an email at [support@empowerflowsprint.coml] with your order number and reason for the return. I’ll guide you through the process and provide a return address.
• Refund Process: Once I receive your returned item and confirm it’s in good condition, I’ll issue a refund to your original payment method. Please allow [X days] for the refund to reflect in your account.
• Shipping Costs for Returns: Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.

If you have any questions about returning an item, I’m just an email or social media message away!